yt99 Privacy Policy

Data We Collect

When you register for and use an yt99 account, we collect several categories of personal data. The table below sets out the main categories of data we collect, with examples of the specific data points within each category and the primary reason for their collection.

yt99 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond what is disclosed voluntarily in the context of responsible gaming self-assessment), or biometric data. If you voluntarily disclose sensitive information during a support interaction, it will be handled with heightened care and used only to address the specific matter for which it was shared.

How We Use Your Data

yt99 uses the personal data we collect for the following purposes. Each purpose is linked to a lawful basis described in Section 3 of this policy.

• Account creation and management: To register your account, verify your identity, maintain your player profile, and provide you with access to all yt99 services including casino games, sports betting, and the cashier.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Financial data is shared with payment processors only to the extent necessary to complete each transaction.
• KYC and age verification: To confirm that you are aged 18 or above and that the identity you have provided is genuine. This is a legal requirement for operating a responsible gambling platform.
• Fraud prevention and security: To detect, investigate, and prevent unauthorised account access, multiple account creation, collusion, money laundering, and other forms of fraud or abuse.
• Responsible gaming: To monitor your gambling behaviour for signs of problem gambling, apply deposit limits or self-exclusion tools at your request, and proactively intervene where our responsible gaming obligations require it.
• Customer support: To respond to your queries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance purposes.
• Platform improvement and analytics: To understand how players use yt99, identify technical issues, improve game offerings, and optimise the user experience. Analytics data is aggregated and anonymised wherever possible.
• Legal and regulatory compliance: To comply with applicable anti-money laundering legislation, respond to valid law enforcement requests, and maintain records required by applicable regulations.
• Marketing communications (where consent is given): To send you promotional offers, bonus notifications, and news about new games or features. You may opt out of marketing communications at any time by contacting [email protected].

Legal Basis for Processing

yt99 processes your personal data under one or more of the following recognised legal bases. We identify the applicable basis for each processing activity in the table below.

Where we rely on legitimate interests as a legal basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms. Where we rely on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing and Disclosure

yt99 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

• Payment processors: To facilitate deposits and withdrawals, we share the minimum necessary payment and identity data with our approved payment partners including bKash, Nagad, Rocket, and Upay for mobile banking transactions, and with Visa and Mastercard card processing networks. These partners are contractually bound to handle your data securely and to use it only for payment processing purposes.
• Game content providers: When you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a session token and anonymised player identifier is shared with the relevant studio to authenticate your game session. These studios do not receive your full name, contact details, or payment information.
• KYC and identity verification partners: yt99 uses accredited third-party KYC service providers to verify identity documents. These providers process identity data solely for verification purposes and are contractually prohibited from retaining or using your data for any other purpose.
• Fraud prevention and AML services: We may share transaction and behavioural data with third-party fraud detection and anti-money laundering screening services to identify and prevent financial crime. These services process data under strict contractual confidentiality obligations.
• Law enforcement and regulatory bodies: Where required by applicable law, court order, or lawful government request, yt99 will disclose personal data to the relevant authority. We will notify the affected player of such a disclosure where we are legally permitted to do so, and where notification is safe to provide.
• Professional advisers: Lawyers, auditors, and insurers acting in an advisory or compliance capacity may access personal data on a need-to-know basis under professional confidentiality obligations.

Cookies and Tracking Technologies

yt99 uses cookies and similar tracking technologies (including local storage and session storage) to ensure the platform functions correctly, to remember your preferences, and to collect aggregated analytics data about site usage. The following categories of cookies are used on the yt99 platform:

yt99 does not use third-party advertising cookies, retargeting cookies, or social media tracking pixels. We do not allow advertising networks to place cookies on the yt99 domain.

You can manage or delete cookies at any time through your browser settings. Instructions for the most common browsers are available via the browser's built-in help function. Please note that disabling strictly necessary cookies will prevent you from logging in and using the yt99 platform.

Data Retention

yt99 retains your personal data for as long as your account remains active and for a defined period after account closure, as set out below. Retention periods reflect legal obligations, industry standards, and the operational needs of the business.

• Active accounts: Personal data is retained for the full duration of the account relationship. This includes identity data, contact data, financial data, and usage data accumulated during the active period.
• Closed accounts — AML and regulatory records: Following account closure, yt99 retains identity verification records, transaction history, and KYC documentation for a minimum of five (5) years to comply with anti-money laundering record-keeping obligations. This period may be extended if a specific account is subject to an ongoing investigation.
• Support communications: Customer support chat transcripts and email correspondence are retained for two (2) years after the closure of the relevant support case to enable dispute resolution and quality assurance review.
• Analytics and behavioural data: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once fully anonymised. Individual-level behavioural data is retained for no longer than twelve (12) months after the last account activity.
• Marketing preferences: Records of your marketing consent (or opt-out) are retained for the lifetime of your account plus five years to demonstrate compliance with consent obligations.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with you. yt99 conducts periodic data audits to ensure that data is not retained beyond its stated retention period without a documented legal justification.

Your Data Rights

Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data that yt99 holds about you. You may exercise any of these rights by contacting the yt99 support team at [email protected]. We will respond to all verified requests within 30 days.

• Right of access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed. We will provide this in a clear, structured format.
• Right to rectification: If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. This is particularly important for name, date of birth, and contact details, which affect your ability to complete KYC verification and process withdrawals.
• Right to erasure ("right to be forgotten"): You may request that we delete personal data we hold about you where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal obligation to retain certain data as described in Section 6.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your data — for example, while a dispute about its accuracy is being resolved — without requiring full deletion.
• Right to data portability: Where processing is carried out on the basis of your consent or a contract, and is performed by automated means, you have the right to receive your personal data in a structured, machine-readable format that can be transferred to another service provider.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where we process your data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

Data Security

yt99 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the yt99 platform, including login credentials, payment information, and account communications.
• Encryption at rest for all sensitive personal data stored on yt99's servers, including identity documents, financial records, and KYC documentation.
• Access controls limiting access to personal data to authorised yt99 personnel on a strict need-to-know basis. All staff with access to personal data receive regular data protection training.
• Multi-factor authentication for internal yt99 systems that store or process player data, reducing the risk of unauthorised access resulting from compromised staff credentials.
• Regular security audits and penetration testing to identify and remediate vulnerabilities in the yt99 platform before they can be exploited.
• Incident response procedures to detect, contain, and report personal data breaches promptly. In the event of a breach that is likely to result in a risk to your rights and freedoms, yt99 will notify you without undue delay.

While yt99 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for logging out of your account when using shared or public devices. If you believe your account has been compromised, contact [email protected] immediately.

This Privacy Policy was last reviewed and updated in January 2026. yt99 reserves the right to update this policy at any time. Material changes will be communicated to active account holders via the email address registered to their account. Continued use of the yt99 platform following notification of a material change constitutes acceptance of the revised Privacy Policy. If you have any questions about this policy or how yt99 handles your personal data, please contact our support team at [email protected].